Played a crucial role in delivering data-driven business insights to a leading European Pharmaceutical MNC. Led a team of 3 associates to successfully complete various projects including customer segmentation, targeting, sales force sizing, territory alignment design and maintenance, field call planning and refinement, through client-facing consulting and advanced data analysis.

Roles and Responsibilities:
• Analyzed the sales and profile data of ~2.8 million HCPs
to identify high-value targets and performed structured
segmentation
• Maximized sales impact by optimizing geographic
coverage of 1550+ sales rep, zip alignment, and call
planning, across 2 BUs
• Revamped sales hierarchy, impacting 400+ reps and
resizing the sales force to 136%, which resulted in a 25%
revenue growth
• Developed a ticketing system, achieving SLA compliance
through root cause analysis, and reducing query
frequency by 40%
• Implemented data quality checks and fixed process
loopholes to deliver error-free files and dashboards for 4
consecutive cycles
• Designed system architecture and data flow, identifying
bottlenecks with VSM sessions and achieved a 20%
efficiency boost
• Strategically designed territories, achieving ~18%
increase in coverage and 1.25X client area expansion in
the US geography
• Conducted sensitivity analysis sessions for teams across
BUs for migration to agile project adaptation using
analytical models
• Singlehandedly developed a dashboard on ZS’s
proprietary software, aiding 1300+ field users refine
sales plans with key metrics
Achievements:
• Accolades as ZS’ Top 2%ile for 2 cycles, recognized for
sustained excellence, securing high acclaim and
consistent achievement
• Achieved ~85% processing time reduction by
streamlining data refinement, empowering call planning
projects’ decision-making
• Emerged triumphant in the 4-day ZS Business
Operations Talent and Skills Development boot camp,
surpassing 250+ associates